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Customer Satisfaction Survey

Quick customer satisfaction survey measuring overall experience, service quality, and likelihood to recommend using NPS methodology

6

Fields

2-3

Minutes to complete

Beginner

Difficulty

Free

Template cost

Features used

Rating ScalesAnonymous Submissions

Form fields

This template includes 6 fields. All fields are fully customizable.

1

How satisfied are you with our product/service?

Required
Multiple Choice
2

How would you rate the quality of customer support?

Required
Multiple Choice
3

How easy is our product/service to use?

Required
Multiple Choice
4

How likely are you to recommend us to a friend or colleague?

Required

On a scale where 1 is 'not at all likely' and 5 is 'extremely likely'

Multiple Choice
5

What do we do well?

Long Text
6

What could we improve?

Long Text

Common use cases

Customer Satisfaction

NPS Measurement

Service Quality

Industries

Customer ServiceSaaSRetail

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